FAQ - Memberships
Everything you need to know so you can sign in like a pro.
Contact Information
|
Benefits
|
eNewsletter Sign up
|
Login Issues
|
Account Information
|
Billing Information
|
Discounts
How do I contact customer service?
Customer Care is available 8 AM - 4:30 PM CST
-
By phone:
- Toll-Free: (844) 652-8994
- Outside of USA: (847) 559-7398
- By email:
-
By mail:
-
PO Box 1514
Lincolnshire, IL 60069
-
PO Box 1514
How do I contact editorial & advertising?
All editorial and advertising contacts can be found here .
What are the benefits included with a membership to ENR
UNLIMITED
?
There are many benefits included with a membership. We are always thinking of new benefits and expect to add more in the future.
To learn more about the benefits, follow this link:
https://www.enr.com/unlimited
I'm a current subscriber, am I eligible to receive the new benefits included with an ENR
UNLIMITED
membership?
Yes. All current paid subscribers are automatically upgraded to an ENR UNLIMITED membership and can enjoy all the new benefits available.
To learn more about the benefits, follow this link .
How do I sign up for eNewsletters?
Paid members of ENR UNLIMITED will automatically receive a selection of member only eNewsletters.
If you are interested in additional free eNewsletters you can sign up here .
I'm already a paid member but I can't login to the website.
Create an account using the same email address tied to your ENR UNLIMITED account.
What if I forgot my password to the website?
Go to www.enr.com/password to reset
If I'm not a member, can I still visit the website for free?
You can read a selection of enr.com content for free each month before being asked to enroll in our ENR UNLIMITED membership community.
For unlimited access, membership is required.
How do I change my account information such as address, name or email address?
How do I request a receipt for my order?
As long as an email address is provided at the time of your order, you will receive an email confirmation/receipt of your order.
If you did not provide an email address, please contact Customer Care.
- By email:
-
By phone:
- Toll-Free: (844) 652-8994
- Outside of USA: (847) 559-7398
What is my expire date?
Will I be billed monthly or annually?
All memberships are billed annually.
Is there a money-back guarantee?
If at any time you are not satisfied with your ENR UNLIMITED membership, simply cancel and receive a refund for the balance of your unused membership.
Do you offer group packages?
Yes. When your whole team enrolls into a membership, you get to save. Contact Customer Care for group rates.
- By email:
-
By phone:
- Toll-Free: (844) 652-8994
- Outside of USA: (847) 559-7398
Do you offer student discounts?
Yes. A valid .edu email address is required. Contact Customer Care for student rates.
- By email:
-
By phone:
- Toll-Free: (844) 652-8994
- Outside of USA: (847) 559-7398